FAQ's
Q1. Is there a replacement policy for damaged products?
When you shop with us, we want you to be completely satisfied. If you discover damage or a defect after delivery, contact Customer Care. We will work to resolve the issue and, in our sole discretion, we will: Authorize a return & Issue a replacement.
Q2. How to cancel the order?
If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team or call us. In such cases, the order will be canceled and the refund will be initiated within 24-48 business hours after the cancellation request.
Or
If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our Customer Support team or call us. Once we receive the product(s) back and verify its packaging/condition, Post our examination we’ll refund your money within 24-48 business hours.
Q3.Can I order a product that is 'Out of Stock' or 'Temporarily Unavailable'?
The products listed as 'Out of Stock' or 'Temporarily Unavailable' are not available for sale.
Q4. Can I use any Debit Card to pay for my order?
You can choose to pay for your order with any Visa, MasterCard, or Maestro Debit Card.
Q5. How can I place an order?
To place an order, please follow these steps:
1. Select the product you'd like to buy and 'Check Availability at' your preferred pincode
2. Add products to your cart or just hit 'Buy Now'
3. Choose or 'Add delivery address'. Use a preferred payment mode and confirm the order